A new type of healthcare job
People are at the center of everything we do, and relationships are the cornerstone of that philosophy, especially the relationship between a patient and their doctor. All apree team members even receive training in empathy! Our Advanced Primary Care model ensures our patients are more engaged, play an active role in their own healthcare, and experience better overall outcomes.
Take an inside look at what it’s like to work at apree health. We’ll walk you through a day in the life of a provider, health coach, and allied staff member.
A day in the life of an apree healthcare provider
“From residency to private practice, healthcare has always felt like a scramble to balance quality care and time management. And, more and more, the economic pressures to bill and collect for services have dominated. The apree health model has allowed more time to provide excellent care, develop deep relationships with patients, and avoid the threat of provider burnout. I’m inspired by the satisfaction that comes from overcoming a challenge, solving a puzzle, or aiding someone in times of physical or emotional distress. Working at apree health allows me to be the best provider I can be.”
Bradley FrankLead Provider at Flagstaff, Arizona
Average day timeline
Make a cup of coffee
A sip of something hot to start the day
Attend daily huddle
Consists of announcements, planning, and a mindful moment
Meet with patients
No more than 10 appointments scheduled each day
Additional tasks
Charting, manage inbox lab results, and quality outreach
Break for lunch
A chance to refuel midday with a delicious meal
Address med refills
Ensure patient refills are all available when needed
Utilize apree resources
Ongoing continuing medical education training
Clean out inbox
Reply to any pending patient messages
Our healthcare providers — including nurse practitioners and physician assistants — have time to truly listen to their patients’ thoughts and concerns, with appointments running from 30-60 minutes long. Appointments are limited to an average of 12-14 per day in order to prevent fatigue. At apree, we understand personalized, meaningful care takes time. Providers are also encouraged to focus on quality over frequency, accomplishing more in every visit, and truly doing right by their patients. Multiple appointments aren’t required to address acute and chronic issues, as well as patient well-being.
A day in the life of an apree health coach
“One of my biggest pleasures and values is authentic and meaningful connection with others, and apree allows the time and opportunity for me to have that with patients. I also find overlap in the value of personal growth and learning, for myself, patients and the organization as a whole. I love that mindfulness and intentional actions are important to the culture as well.”
Toni Moeapree Health Coach at Totem Lake Care Center in Kirkland, Washington
Average day timeline
Review schedule and set goals
A quiet moment for review before the day begins
Attend daily huddle
Consists of announcements, planning, and a mindful moment
Meet with patients
No more than 10 appointments scheduled each day
Catch up on charting
Take a few minutes to ensure charting is up to date
Collaborate with providers
Support each other in caring for patients
Break for lunch
A chance to refuel midday with a delicious meal
Outline next day’s schedule
Take a moment to plan for upcoming appointments
Clean out inbox
Reply to any pending patient messages
apree health coaches find that their days often evolve to meet the changing needs of patients and care teams. They frequently hold one-on-one sessions with patients, attend training to hone their coaching skills, and offer support to providers. Each care center at apree health has either on-site or remote coaches available, as they play an integral role in helping patients build the habits and behaviors that will allow them to accomplish their healthcare goals.
A day in the life of an apree allied staff member
“Time constraints, burnout, high demand — all these things prevent patients from establishing a trusting relationship with healthcare providers. apree allows me the time to really connect with my patients and when trust is established, they are more willing to share information that will truly make a difference in their health. I am proud to be a part of the revolution.”
Siobhan HolcombeMA and Site Lead at First Hill Clinic, Seattle, Washington
Average day timeline
Attend daily huddle
Consists of announcements, planning, and a mindful moment
Meet with patients
No more than 10 appointments scheduled each day
Mindful moment exercise
apree encourages mindfulness throughout every day
Break for lunch
A chance to refuel midday with a delicious meal
Help develop and implement policies
Meet with manager to examine policies and procedures
Utilize apree resources
Ongoing continuing medical education training
Meet with medical assistant
Discuss appointments and identify any care gaps
Clean out inbox
Reply to any pending patient messages
apree’s allied staff members — including medical assistants and patient service representatives — are empowered to interact and connect with patients on a more personal and meaningful level. Rather than moving patients quickly in and out of care centers, they spend more time supporting their providers and offering coaching and education in the exam room.
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