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Medical Director

Provider • Full time, Atlanta, Georgia

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apree health brings together a best-in-class engagement platform with an advanced primary care model to provide a vastly better health and care experience, improve outcomes, and significantly lower the total cost of care for a population.

Job Description Summary

An experienced Medical Director who will set the standard of clinical excellence as a clinical leader within the eastern region of the United States.   The Care Center Medical Director will be the clinical leader of multi-state care centers and be accountable to apree’s different models of value-based care delivery in the region including Vera physical care centers, virtual care, and external primary care partnerships.  The Medical Director ensures that the regional provides high quality care and an exceptional patient experience across all modalities of care.

How will you make an impact & Requirements

Medical Director -East

*Ideal candidate resides in GA (preferred), OH, CT, or VA

Position Summary: 

 An experienced Medical Director who will set the standard of clinical excellence as a clinical leader within the eastern region of the United States.   The Care Center Medical Director will be the clinical leader of multi-state care centers and be accountable to apree’s different models of value-based care delivery in the region including Vera physical care centers, virtual care, and external primary care partnerships.  The Medical Director ensures that the regional provides high quality care and an exceptional patient experience across all modalities of care. Ideally this position would be part clinical–seeing patients in the apree model–to a variable amount of time. apree’s mission and clinical model were created to support providers who desire to deploy advanced primary care: a focus on patient care first, a strong patient-provider relationship, and use of empathetic listening to empower patients to actively participate in their own wellness goals.

The two Care Center Medical Directors (East and West) will divide the responsibilities of direct Associate Medical Director (local, practice-based leaders) supervision geographically. They will co-manage the necessary internal meetings and communication and act as a backup for each other when one is out of office. Other responsibilities will be divided based on capacity and interest to ensure clinical representation. The Medical Director reports and works directly with our Chief Medical Officer, and collaborates with other clinical leadership and matrixing with the operations teams.  Management of the care centers and their relationships with their client(s) rests with the operations teams. 

As an experienced healthcare leader and provider in our clinics, the Medical Director will partner with other health professionals to address acute, chronic, and preventive care needs as well as support patients to reach their wellness goals.  As this position ideally would be part clinical provider, there should be flexibility to see patients up to 20% of the time in a mostly non-fixed panel.  As such, being based in one of the posted four states is ideal.  In this role, knowledge of the payer space, integrated delivery networks, or other value-based advanced primary care team-based models is a plus.  apree is proud to have created clinic teams and environments that embrace the collaborative team concept in support of providing quality care to our patients.  There is a ton of room to grow in this role. 

Position Qualifications/Essential Functions: 

Provider

  • Meets all care requirements of a practicing provider 

  • Understands APC and multiple modalities of deployment (direct, via payer, etc.)

  • Understands the apree model of APC and how digital and navigation support and unlock APC.

  • Work in the apree advanced primary care model as an un-empaneled credentialed provider within an apree care center in the region, Atlanta or Virginia preferred.  

Management

  • Is the clinical leader and mentor for the assigned Associate Medical Directors.

  • Assures clinical direction and management of the care team according to apree’s mission, vision, values and policies and procedures.

  • Ensures provider partners follow the advanced primary care model and achieves desired outcomes 

  • Adheres to the clinical services requirements and expectations of the client contract regarding services and supports the clinical teams in adherence.

  • Assures comprehensive care management programs exist and are refined for both the individual patients and the population of the client.

  • Oversees clinical specialists who perform annual chart review participate in provider onboarding. 

  • Supports change management within the organization, such as adding additional tech (My Vera)

  • General problem solving as needed, such as updated naming conventions (titles, roles, ops, AMDs, etc)

Collaboration

  • Works with the market operations leaders (clients, regional directors, executive leadership)  to support work around:

    • Clinical care model and clinical workflows through process improvement programs ensuring clinical providers are supported to provide exceptional clinical care

    • Managing clinical outcomes and quality 

    • Review and address patient satisfaction and complaints related to clinical care

    • Ensure contractual performance guarantees are being met

    • Review and investigate if needed incident reports

  • Collaborates with the Performance Improvement and Clinical Training and Clinical Specialist Team team to support and implement clinical or quality programs that may be needed for the region or organization.

  • Collaborate with payer partners and management service organization (MSO) leadership to provide clinical consultation for alignment with APC model.

  • Works with the Product team to vet, consult and guide feedback on prospective partners or needed technology.

  • Provides clinical representation and input to high level meetings from a strategic level. 

  • Collaborates with multiple teams to ensure policies are drafted and reviewed that affect the care teams. 

  • Work to ensure clinical representation is present on all programs that touch the care centers including but not limited to workflow updates, EHR enhancements, tech updates, care center device discussions, credentialing, recruiting, provider retention and compensation discussions.

 

Deliverable

  • Accountable to achieve goals of client contract(s) and company initiatives around clinical quality, coding, patient satisfaction, patient engagement and process metrics. 

Travel

  • Travel 10- 25% of time for meetings, care center visits, speaking engagements

Other

  • Documentation of vaccination (Heb B, etc.) or proof of immunity (titer). 

  • Documentation of proof of a negative TB test in the last 90 days before start-date. 

Additional Qualifications Preferred: 

  • Minimum 5-7 years of experience with medical leadership in wellness and health prevention, population health management, value-based care arrangements, and/or increasing leadership responsibilities. 

  • Knowledge of direct commercial/employer on-site care centers, and/or senior experience in Medicare a plus.

  • Experience in payer-provider vertical integration a plus

  • Knowledge of performance requirements in Medicare Advantage STARs, HCCs, operational model a plus. 

  • Strong communicator who can do presentations at national conferences, prospective clients, annual report outs, etc. 

  • 5 years’ computer skills, including EMR experience preferred in NextGen or Athena. 

  • Team Care experience – team of people with shared care responsibility of a patient population. 

Education/Experience: 

  • Board Certified provider MD, DO, or NP with family medicine, internal medicine or gerontology background. 

  • Minimum 2-3 years leading Team based care. 

  • Minimum 5-7 years primary care experience. 

  • Current, valid and unrestricted medical or ARNP license and valid DEA number and willingness to be licensed in multiple markets to support center licensure 

  • Must show proof of current CPR certification. 

Demonstrated Attributes: 

  • Highly organized 

  • Ability to champion clinical quality throughout the whole organization 

  • Ability to collaboratively lead and grow teams

  • Executive presence and the ability to have critical conversations needed for success with , client, and vendor team members

  • Demonstrate an understanding of and commitment to apree by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of apree's staff, clients and patients. 

  • Team leader with strong interpersonal skills, ability to build effective working relationships throughout the clinic and all levels of the organization 

  • Experience with change management and driving meaningful performance improvement changes. 

  • Excellent verbal and written communication. 

  • Ability to be creative and nimble in a fast-paced environment with a certain amount of ambiguity and constant change. 

  • Solution-focused. 

 

Compensation: $255k-$380k/annual salary & bonus eligible

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